Here at the Vision Forum, we are passionate about serving our customers with excellence. For this reason, we were honored to be recognized this year with the Circle of Excellence Platinum Award from BizRate.com for outstanding performance during the critical 2003 holiday season. Over two thousand quality, consumer-rated online merchants were considered for the awards. The awards are based on the direct feedback, collected at the point-of-sale and after delivery of goods, from customers concerning seven key satisfaction metrics, including:
- Overall Satisfaction
2. Product Selection
3. Ease of Finding Products
4. Repurchase Intent
5. Product Met Expectations
6. On-time Delivery
7. Customer Support
We are profoundly grateful for the enthusiasm, loyalty, and constant support of our dear friends and customers.
Following are a few of the notes from customers that came in with their reviews:
The Vision Forum has been such a blessing to our family in strengthening our vision of a family devoted to God and His Word. We so appreciate the catalogs, products, and timely service of Vision Forum.
S.F., Graham, North Carolina
February 12, 2004
I appreciate the mission of this company. The variety of books and products is unique and of superior quality.
R.J., North Bend, Washington
February 4, 2004
Vision Forum is a wonderful company and we are thoroughly satisfied each time we do business with them. We will continue not only to shop with them, but pass on a recommendation to our friends and family.
K.E., Memphis, Tennessee
January 13, 2004
My family and I are extremely pleased with the values and products that Vision Forum has. They have been a blessing to us in more ways than I can count!
R.W., Anna, Texas
January 12, 2004
Vision Forum is awesome. Extremely high standards.
B.E., Anchorage, Alaska
January 8, 2004
The Vision Forum is a great company to do business with — they offer high quality, wholesome products along with a smooth ordering process and great customer service. I am very pleased with this company.
D.R., Rowley, Massachusetts
January 6, 2004
The Vision Forum has always shipped promptly. This time was no exception. I will do business with them again.
K.H., Wiggins, Mississippi
January 5, 2004
Haven’t had any difficulties. Good products, good prices, happy children.
A.V.N., York, Pennsylvania
January 2, 2004
I had absolutely no problems ordering or receiving my order. The product bought met all the expectations I had, and I know it will be worth giving as a gift.
M.D., Raleigh, North Carolina
December 23, 2003