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(866) 440-0022

Customer Service

Track Your Shipment

When you purchase a product from Vision Forum, you will receive a Confirmation ID that you can use on the order status page to determine the status of your shipment and receive a tracking number. Alternatively, you can call (866) 440-0022 for assistance.

Track Your Shipment

Want to subscribe or unsubscribe from our e-mail list or change your e-mail address? You can do this from our e-mail subscription page.

Shipping Rates

We use a variety of carriers for each shipping option, and will choose the most appropriate carrier for the time-sensitive nature of your package and desired shipping address. Visit our shipping page for more information.

Gift Certificates

Not sure what to get your friends and family? Try the Passport—a gift certificate with flexibility. The Passport may be used to purchase any product on our Web site!

Thirty Day Guarantee

Each of our products has been selected to meet your highest expectations. If you are not completely satisfied for any reason, you may return the merchandise in new condition within 30 days for prompt replacement or refund.

We will issue a full refund for the product price of any items that meet the above conditions. Please note that we can only refund shipping costs if the return is a result of our error.

If you have any questions, please contact Customer Service at (866) 440-0022 or via e-mail.

General Information

  • Toll-Free Order Line: (800) 440-0022
  • Business Line: (866) 440-0022
  • Fax: (210) 340-8577
  • Mail: 4719 Blanco Rd., San Antonio, TX 78212

Contact Vision Forum via E-Mail

If you have a question, feel free to browse our list of frequently asked questions. If the answer to your question is not answered there, please contact the appropriate department below. We look forward to hearing from you!

  • We accept Visa
  • MasterCard
  • American Express
  • and Discover

Over 200,000

Satisfied Customers
Since 1998

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