When you place an order with Vision Forum, you will be given the opportunity to create an account, and you may log into that account to view your order history and order status. Upon placing your order, you will also receive an order confirmation e-mail with a link that will direct you to the status that particular order.
Alternatively, you can call Customer Service at (866) 440-0022 for assistance.
Want to subscribe or unsubscribe from our e-mail list or change your e-mail address? You can do this from our e-mail subscription page.
We use a variety of carriers for each shipping option, and will choose the most appropriate carrier for the time-sensitive nature of your package and desired shipping address. Visit our shipping page for more information.
Each of our products has been selected to meet your highest expectations. If you are not completely satisfied for any reason, you may return the merchandise in new condition within 30 days for prompt replacement or refund.
We will issue a full refund for the product price of any items that meet the above conditions. Please note that we can only refund shipping costs if the return is a result of our error.
If you have any questions, please contact Customer Service at (866) 440-0022 or via e-mail.
If you have a question, feel free to browse our list of frequently asked questions. If the answer to your question is not answered there, please contact the appropriate department below. We look forward to hearing from you!
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