Vision Forum is open Monday through Friday from 8:30 a.m. to 5:00 p.m. Customer Service telephone operation hours are 9:00 a.m. to 4:00 p.m. (Central Time).

Does Vision Forum have a store?

Yes, Vision Forum has a Retail Outlet. Get more information and driving directions.

Does Vision Forum fulfill its own orders, and if so, where is the fulfillment center located?

The Vision Forum Fulfillment Center is located at:
4719 Blanco Rd.
San Antonio, TX 78212

Phone: (210) 340-5250
Fax: (210) 340-8577

Can I mail in my order, and if so, what methods of payment can be used?

You can mail your order to our main office with an enclosed check, money order, or credit card information (please include the number and expiration date) to:
The Vision Forum, Inc.
Attn: Mail Orders
4719 Blanco Rd.
San Antonio, TX 78212

What credit cards do you accept?

We accept Visa, MasterCard, American Express, and Discover.

Do you accept check-by-phone, and other similar payment methods?

Currently, we are not able to accept this payment method.

Can I pick up orders at the Vision Forum office?

Yes, you may place a will-call order at least two days in advance of pickup and save on shipping costs. Call the customer service team directly to place your order and tell them you are placing a will-call order. The customer service toll-free line is (866) 440-0022.

How do I track my order once it is placed?

When you place an order with Vision Forum, you will be given the opportunity to create an account, and you may log into that account to view your order history and order status. Upon placing your order, you will also receive an order confirmation e-mail with a link that will direct you to the status that particular order.

Alternatively, you may call Customer Service at (866) 440-0022 for assistance.

What options do I have to place an order with Vision Forum?

If you would like to place an order, you have three options available:

Order on our secure Web site at www.visionforum.com
Call our toll-free order line at: (866) 440-0022
Mail your order to us with a check or money order enclosed to:
The Vision Forum, Inc.
Attn: Mail Orders
4719 Blanco Rd.
San Antonio, TX 78212

How do international customers place an order with Vision Forum?

We do offer shipment of orders overseas, but our toll-free order line is not available internationally. You may place an order with us in one of the following ways:

Place an order on our secure Web site at www.visionforum.com
Call our business line during our regular business hours at: (210) 340-5250 ext. 0
Fax your order to: (210) 340-8577
Mail your order to us with a check or money order enclosed to:
The Vision Forum, Inc.
Attn: Mail Orders
4719 Blanco Rd.
San Antonio, TX 78212

Are gift certificates available?

Vision Forum Passports (our gift certificates) are available. Vision Forum Passports are a creative way to expose others to a great selection of materials promoting family renewal and family vision. Available electronically and in paper form, Passport gift certificates offer flexibility for both you and the recipient where ever you may be!

Click here to purchase online.