IATA’s Safety Audit for Ground Operations (ISAGO) is now operational. IATA's Safety Audit for Ground Operations (ISAGO) has been built upon a "backbone" of audit standards applicable to all ground handling companies worldwide, coupled with a uniform set of standards relevant for the specific activities of any ground handler. The first audits in accordance with the new IATA Safety Audit for Ground Operations (ISAGO) model occurred in 2018. GTA dnata has completed its IATA Safety Audit for Ground Operations (ISAGO) Registration, after a comprehensive audit of the company and its ground-handling operations at the Toronto Pearson International Airport (YYZ). © International Air Transport Association (IATA) 2020. Airlines fly 3 billion passengers annually for business or pleasure. 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The GOSM is available as a Windows download free of charge to a Ground Service Provider that signs an ISAGO Audit Agreement or an Airline that signs an ISAGO Airline Membership Agreement. Auditors not only have the technical knowledge but also know how to deal with cultural differences, are able to assess against the standards, and understand that there are various ways to conform to a particular requirement. IATA's Safety Audit for Ground Operations (ISAGO) has been built upon a "backbone" of audit standards applicable to all ground handling companies worldwide, coupled with a uniform set of standards relevant for the specific activities of any ground handler. An IATA Safety Audit for Ground Operations (ISAGO) is based on the operational standards, recommended practices and associated guidance material in the ISAGO Standards Manual (GOSM). Technical Operations Safety Audit GAP Ground Accident Prevention Program IATA Airport Handling Manual ICAO NOSS Normal Operations Safety Survey ISAGO IATA Safety Audit for Ground Operations Qantas GOSA Ground Operations Safety Audit Servisair Audit Observations Singapore Airlines Audit Observations . All rights reserved. This event offers unique opportunity to connect, communicate and collaborate with Airlines, Ground Service Providers, Airport Authorities and Suppliers and offers various business and networking opportunities. More and larger aircraft, an increase in ground support equipment and faster turnaround times all contribute to the challenge. The IATA Safety Audit for Ground Operations (ISAGO) aims to improve safety and cut airline costs by reducing ground accidents and injuries. Raising safety standards is the primary objective, although it is recognised that many areas of ground operations which will be covered by the audit are ones where the cost savings of safety can be directly identified and attributed, which strengthens the business case for safety improvements. IATA's 76th Annual General Meeting (AGM) was held on 24 November 2020. The program continues to be managed and administered by IATA but the revitalized ISAGO includes the following new features: © International Air Transport Association (IATA) 2021. The purpose of an ISAGO Audit is for a ground service provider to gain ISAGO Registration and Station Accreditation at one or more of the stations at which it provides ground handling services. We use cookies to give you the best experience on our website. You will be automatically included in the annual audit allocation. IATA's Safety Audit for Ground Operations (ISAGO) The International Air Transportation Association's (IATA) Safety Audit for Ground Operations (ISAGO) is now in full implementation in providing ground handling standards that can be applied globally for the first time. The ISAGO's support program aims to ensure continuation of Ground Services Provider ISAGO Registrations and Station Accreditations when renewal audits cannot be conducted within the required time because of COVID-19. NAS is one of the first ground handlers in the world to obtain the IATA’s Safety Audit for Ground Operations (ISAGO) certification illustrating the company’s commitment to providing high quality services, with a focus on safety and security. Further measures aim to offer an optional audit methodology while recovery of operations take place. Successful completion of the programme certifies the provider to this internationally recognised standard which has the following benefits: ACS is one of a handful of companies worldwide approved by IATA to conduct audits under the ISAGO programme. Similar to IOSA, the ISAGO programme establishes Standards and Recommended Practices for all aspects of ground handling functions against which providers are periodically assessed. We also use cookies for advertising purposes. The IGOM has also been known as an acceptable … The IATA Safety Audit for Ground Operations (ISAGO) ISAGO is a safety audit standards designed in a way that makes it applicable consistently to multinational ground handlers, as well as to smaller companies providing services at a single station. Our mission is to represent, lead and serve the airline industry. This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. IOSA is the first globally accepted audit programme using internationally agreed standards, improving airline operational safety. Reading Time: 2 minutes The Finnish transport safety agency TRAFI is to become the first body to start using the new IATA Operational Safety Audit (IOSA) after signing a memorandum of understanding at the IATA Ops conference in Copenhagen this week. Our mission is to represent, lead and serve the airline industry. Anyone interested in performing ISAGO audits can apply to be a member of CoPA. 2006 has seen the lowest accident rate on a global scale ever (0.65 hull losses per million flights). 2. The ISAGO new operational audit model has been developed in consultation with stakeholders. ISAGO auditors are the key element for the success of the ISAGO program; therefore, we choose the best. Find out all about this major event in the world of aviation. … The first 10 audits are now completed and 50 plus more are in the pipeline to end 2008. Foreword With the rapid growth of air traffic, airport operations have become increasingly complex. All ISAGO status information and access to ISAGO Audit Reports is done through the ISAGO Registry, accessible tor ISAGO-registered Ground Service Providers and airlines that have signed the ISAGO agreement. It is clear that IATA have created something that the industry needs and values. Improved safety and cut in costs by reducing ground accidents, injuries and delays, An accepted alternative to the multiple audits providers are subject to today, Highest quality audits conducted in a standardized and consistent manner, using internationally recognized auditing principles, Equivalence in scope of audits conducted by airlines, An initial headquarters and station audit(s) of your organization for ISAGO Registration and station accreditation(s); or, An initial station audit for a new station accreditation to your existing ISAGO Registration. The second project is the IATA Safety Audit for Ground Operations (ISAGO) program, which is one of the mechanisms designed to improve ground operations. The objective is to reduce and eliminate redundant audits for both airlines and ground handlers by allowing AACM to reference and utilize ISAGO to complement AACM’s own oversight and audit activities. IATA SAFETY AUDIT FOR GROUND OPERATIONS 2.1 ISAGO is an audit program based on conformity with industry-accepted standards. The traditional development of policies, processes and procedures is complemented by thorough assessment of both the operational documentation structure and the consistent implementation of these policies, processes and procedures. Please contact us to [email protected] to find out more about the ISAGO programme and ACS would be pleased to provide you with a competitive proposal for our specialist aviation auditing services. EgyptAir proudly renewed its Safety Audit for Ground Operations (ISAGO) certification from the International Air Transport Association (IATA) with a perfect score on Monday. To improve airline operational safety through the industry’s first globally accepted auditprogramme using internationally harmonised standards. © International Air Transport Association (IATA) 2021. One of the most recent (and I would say effective) is the IATA initiative named ISAGO (IATA Safety Audit programme for Ground Operations). Standardizing ground and ramp operations for airlines can help drive down costs, reduce the risk of aircraft damages and simplify training requirements. The MoU was signed on … IATA Ground Operations Manual (IGOM) & IATA Safety Audit for Ground Operations (ISAGO). ISAGO is designed for ground handling companies operating at airports. All rights reserved. The IOSA audit creates a standard that is comparable on a world-wide basis, enabling and maximizing the joint use of audit reports. The ISAGO Charter of Professional Auditors (CoPA) is a membership scheme for industry professionals who have demonstrated competence in auditing and have ground operations knowledge and experience. Upon submission of an audit application IATA will send you an audit agreement and a GSP Organization Exposition for you to complete. This has saved the industry over 6400 redundant audits and continues to lead to extensive cost-savings for IOSA … For questions or comments, please contact us at [email protected] Join the IATA Ground Handling Partnership (GHP) The IATA Ground Handling Partnership is a forum of ground handling professionals who can influence the … Operational Safety Audits Auditing is one of the essential pillars of the services offered by IATA to the aviation industry. Published on November 1, 2017 November 1, 2017 • 20 Likes • 0 Comments These audits will be included automatically in the audit schedule for the appropriate year unless you advise IATA that you no longer wish to continue the registration or the accreditation of a station, in which case you should notify IATA by email at [email protected] AllISAGO audits are performed by IATA selected, trained and qualified auditors, inducted into the IATA, Audit results analysis confirmed that ISAGO audits improved. Our ground operations training aims to create efficiency on the ground through management and operational courses. Use the form below to submit an application for an ISAGO audit for either: You do not need to use this form for a routine renewal headquarters or station audit. IATA Safety Audit for Ground Operations. I… IATA Ground Safety Integrated Solution SAFE AND EFFICIENT GROUND HANDLING OPERATIONS 3 rd Meeting of the Middle East RGS Working Group ICAO Regional Office - Cairo 19 – 22 September, 2016 Shamel Shishani IATA Regional Director, MENA Airport, Passenger, Cargo, & Security – APCS . Resources for airlines and air travel professionals during the COVID-19 pandemic. To improve airline efficiency by eliminating redundant audits. The IATA Safety Audit for Ground Operations (ISAGO) is part of an integrated solution that implements unified industry standards for the conduct, oversight and continuous improvement of ground handling1operations. Tag: IATA Safety Audit for Ground Operations. IATA Safety Audit for Ground Operations (ISAGO), IATA Standard Safety Assessment (ISSA) Program, Aviation Facilities and Service Provider Audits, Online Fatigue Risk Management (FRMS) e-Learning, IATA Environmental Assessment (IEnvA) Awareness Workshop, Start up operations (including AOC Applications), Reduced audits from customer airlines (through audit sharing), Improves operational efficiency of the provider (reduced delays for customer airlines, reputation), Provides the potential to prevent injuries to staff and equipment damage, Improves the profitability of provider operations (both directly through reduced injury and damage costs and indirectly through reduced insurance premiums), Significantly enhances the marketability of the provider to customers such as airlines and other bodies. The IATA Ground Handling Conference is the industry prime event bringing together each link of the entire Ground Handling Value Chain to shape the Ground Handling environment for the future. The IATA Operational Safety Audit (IOSA) Program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. As your pharmaceutical handling operations expand to new markets, you will be subject to a spectrum of international, national, and industry audit requirements. Our mission is to represent, lead and serve the airline industry. The International Air Transport Association (IATA)established the IATA Operational Safety Audit (IOSA) Programme, now internationally recognised and accepted, as an evaluation system designed to assess the operational management and control systems of an airline. 3 September 20 Overview Our “Ask” What is; ISAGO - IATA Safety Audit for Ground Operations IGOM - IATA … Further details are outlined in the ISAGO Program Manual (GOPM). If you are already an ISAGO-registered Ground Service Provider, you do not need to apply for a renewal audit. See the list of current CoPA-qualified auditors. Please see the changes in the Temporary Revision to the ISAGO Program Manual and explained in the documents below: Bulletin 2020-15 ISAGO Registration of an IOSA Registered Airline (pdf)Bulletin 2020-13 Post Audit Survey (pdf)Bulletin 2020-07 Implementation of ISAGO COVID-19 Support Program and GOPM TR2 (pdf) Bulletin 2020-06 Auditing Effectiveness in ISAGO (pdf) Bulletin 2020-05 Application of Extenuating Circumstances (pdf) Bulletin 2020-04 GOPM TR1 (pdf), GOPM Ed 2 Temporary Revision 1 (pdf)GOPM Ed 2 Temporary Revision 2 (pdf)GOPM Ed 2 Temporary Revision 3 (pdf). The following companies, organizations, and associated individuals … Similar to IOSA, the ISAGO programme establishes Standards and Recommended Practices for all aspects of ground handling functions against which providers are periodically assessed. Please see our privacy policy and cookies help page for complete information. See what we’re doing to reduce aviation’s emissions, All the information you need to ship temperature-sensitive products, Attracting, developing & retaining talent. 2. IATA Operational Safety Audit (IOSA) ACS was one of the very first organisations in the world accredited by IATA, through a rigorous process, as an IATA Accredited Audit Organisation (AO) to conduct IOSA audits. The first measures concerned extenuating circumstances to ISAGO Registrations and Station Accreditations with  an extension beyond Registration or Station Accreditation expiry for renewal audits. IATA's Safety Audit of Ground Operations (ISAGO) programme is an internationally recognised system for assessing the operational management and control systems of an organisation that provides ground handling services for airlines. An ISAGO Audit is based on the standards and recommended practices published in the ISAGO Standards Manual (GOSM). An ISAGO Audit is based on the standards and recommended practices published in the ISAGO Standards Manual (GOSM). All resources for this major press event - 23 -25 November - available at www.iata.org/mediakit. Taught by industry experts, our courses focus on best practices within the complex operational environment in modern airports, preparing you to increase on-time performance in your ground … CoPA membership is renewed annually subject to maintaining qualification through re-current training, auditing experience and performance assessment. Flying connects The aims of the programme are simple: Improving operational safety; Reducing ground damage; Promoting audit … For more information about NAS visit: www.nas.aero. Finland To Be First European Country To Adopt New IOSA 2016-04-22. IATA has established the IATA Safety Audit for Ground Operations (ISAGO) programme for accreditation of ground handling providers in the aviation industry. IATA Safety Audit for Ground Operations (ISAGO) IATA has established the IATA Safety Audit for Ground Operations (ISAGO) programme for accreditation of ground handling providers in the aviation industry. COVID-19 Resources for Airlines & Air Travel Professionals, Keep passengers/crew safe & fuel costs down. © International Air Transport Association (IATA) 2021. IATA Safety Audit of Ground Operations (ISAGO) DOASS Publication 18/2009 1. Toronto, Canada, 2020-Dec-22 — /Travel PR News/ — The International Air Transport Association (IATA) awarded GTA dnata the IATA Safety Audit for Ground Operations (ISAGO) Registration, following the successful completion of a comprehensive audit of the company and its ground-handling operations at Toronto Pearson International Airport (YYZ). It is also available and in other formats to purchase from IATA publications. All rights reserved. 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