Select the Submit option. Update nowConnect your computer to your home network. When using with the My Cloud NAS products, the software must be running from an operating system on the same local network. You should log in as guest. In January 2018, our Cloud Service provider released a mandatory update to connect to their platform. Resolved high CPU utilization with ufraw-batch process. The release notes provides information regarding the firmware on your My Cloud Home device. Since purchasing My Cloud Mirror, I had much difficulty with copying files from my laptop. Resolved multiple security issues in the EULA onboarding flow. You can make shares and use it as a NAS disk from Catalina, it’s only Time Machine that is not working. Dawntreader - I have been frustrated beyond words with this same issue and I must tell you - I SOLVED IT for me. By My Cloud Home is (5 days after the release) still on 6.9.0-107. The practical Experience on the Product are incredibly, consistently satisfactory. You will see a pop up confirming to upgrade your firmware, click Ok. Double-click the Acronis True Image setup file (the file has a .dmg extension). Older versions of MacOS X works fine, and the “MyCloud” (not the Home edition) was fixed with the December firmware. Choose a special photo or video and click ‘send link with love’ — for a special delivery! Western Digital Discovery for Windows. My Cloud services will be undergoing maintenance between 8am-12pm PST. This update will resolve MOST issues where you can not connect to the camera from the APP or iON the Home Website. The led light stays at dim… Improved credential handling for the remote MyCloud-to-MyCloud backup feature. What backup cannot you do? Resolved multiple cross site request forgery (CSRF) vulnerabilities. The My Cloud app also integrates with other cloud services, providing a centralized location for all your content. Answer ID  29489 |   This article explains the network connection indication type using the My Cloud OS 5 mobile app....read more. Then refresh this page and start the update. Resolved multiple command injection vulnerabilities including CVE-2016-10108 and CVE 2016-10107. 2. Users of Western Digital’s My Cloud network-attached storage devices are being urged to update to the latest firmware version to protect themselves against … The My Cloud Home hardware will be receiving a software update beyond version 5.0.7-103 as part of our ongoing improvement program, which is expected to occur in the June 2019 timeframe. Resolved a Linux kernel Dirty Cow vulnerability (CVE-2016-5195). The WD Discovery application is available only for specific Windows versions; Windows 10 32/64-bit, Windows 8.1 32/64-bit, and Windows 7 32/64-bit versions.The Discovery My Cloud Home application is supported only on a 64-bit operating system.To know how to download Discovery for Windows, follow the quick steps given below. I had the same problem,… but finally I found the solution after finishing crazy to the point of reinstalling the “My Cloud” app on my iPad. Description Now in Public Beta for US Only (works only with My Cloud Home) Your My Cloud Home Alexa skill connects you to your music collection on your My Cloud Home. Resolved a buffer overflow issue that could lead to unauthenticated access. Windows 10 (all editions, including May 2019 Update, except for Windows IoT edition and Windows 10 LTSB). Visit the default web browser on your computer. Work with your files on the road via this My Cloud Home personal storage device. Browse to where you saved the My_Cloud_BZVM_2.xx.xx.bin file and select it. Resolved multiple denial-of-service vulnerabilities. We are quickly reaching the point where we will give up on WD and go with another NAS vendor. It is working fine here (although I wish it was over SMB). The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. We would like to show you a description here but the site won’t allow us. A reboot may be required before or after an update to WD Discovery to complete the process. Use your voice to play a specific song, songs by artist and more. when trying to copy Symlinks from Win server 2008 R2 to win server 2012 … the path to a network location (\server\folder)changed but still symlinks not copied correctly. The My Cloud Home supports hardware-accelerated H.264 encoding. Catalina Macs finds the drive in Time Machine and lets you connect as guest. When prompted, provide administrator credentials and follow the on-screen instructions. The backdoor, detailed here, lets anyone log in as user mydlinkBRionyg with the password abc12345cba. Intermittent access issue This service can be used to ask an update of a certain iDevice or all devices linked to an iCloud account. So, I want the MyCloud Home box to be updated to the new firmware version that was released on January 15, and I tried the usual ways (reboot, power off/on) but it stays on the old version. Service icloud.update. It’s been working quite correctly as far as Time Machine is concerned. to your My Cloud Home device; Transfer all the content from your current My Cloud to the new My Cloud Home; Plug in a USB storage device and copy content to your My Cloud Home Hi all! I have tried to power the unit of and the on again, but still no upgrade. Resolved leakage of debug messages in the web interface. UPDATE If you have a Western Digital My Cloud network attached storage device, it's time to learn how to update its OS because researcher James Bercegay has discovered a dozen models possess a hard-coded backdoor.. WD knows about the issue and I expect it to be solved in the new firmware. Search faster within the My Cloud mobile app. Go to the official Software & Downloads page of the Western Digital My Cloud Home 2TB setup. Our Home Updater is a free, easy-to-use program that keeps over 300 applications up-to-date on your computer. Enjoy hands-free control. The hardware-accelerated decoding support varies slightly between the single-bay My Cloud Home and the dual-bay My Cloud Home Duo devices. Smoothly stream videos on the go. WD Discovery will update and restart automatically . This My Cloud Home personal storage device plugs directly into your Wi-Fi router for convenient centralized file storage and backups. The MyCloud (not home) has a web management interface where you can upload a new firmware, but the “Home” edition does not - so you are relying on the box to auto update the firmware, which it is not doing… Catalina Macs finds the drive in Time Machine and lets you connect as guest. How do I force the box to update the firmware? Drag the Acronis True Image icon to the Applications folder. Download the .zip file that includes both the executable file as well as the User Guide. ...read more. ...read more. Extract the contents of the zip file to a location on the computer. Click UPDATE NOW to start the update process. It shows the disk and size information, and it starts the backup and calculates what’s needs to be copied, but then it stops and hangs and nothing is written on the disk. 1/08/2019(2.12.127), 05/03/2018(2.11.176), 01/09/2018(2.11.169), 03/21/2017(2.11.164), 11/30/2016(2.11.157), 4/4/2016(2.11.142), 2/11/2016(2.11.133), 10/21/2015(2.10.310), 9/28/2015(2.10.302), 7/1/2015(1.05.36), 12/16/2014(1.05.30), 11/25/2014(1.05.25)... My Cloud OS 5: How to Update From My Cloud OS 3, How To Map a WD Network Drive on Windows 10, My Cloud OS 5: Web App or Mobile App Connection Status, My Cloud OS 5: Feature Differences Between My Cloud OS 3 and My Cloud OS 5, WD my cloud mirror dashboard is freezing after login, WDMyCloud_Mirror_GPL_v2.12.127_20181219.tar.gz, WDMyCloud_Mirror_GPL_v2.11.176_20180503.tar.gz, WDMyCloud_Mirror_GPL_v2.11.169_20180109.tar.gz, WDMyCloud_Mirror_GPL_v2.11.164_20170321.tar.gz, WDMyCloud_Mirror_GPL_v2.11.157_20161110.zip, WDMyCloud_Mirror_GPL_v2.11.142_20160327.tar.zip, WDMyCloud_Mirror_GPL_v2.11.133_20160112.tar.zip, WDMyCloud_Mirror_GPL_v2.10.310_20151013.tar.zip, WDMyCloud_Mirror_GPL_v2.10.302_20150907.tar.zip, WDMyCloud_Mirror_GPL_v1.05.36_20150624.tar.gz, WDMyCloud_Mirror_GPL_v1.05.30_20141210.tar.gz, WDMyCloud_Mirror_GPL_v1.05.25_20141110.tar.gz, WDMyCloud_Mirror_GPL_v1.05.21_20141013.tar.gz, WDMyCloud_Mirror_GPL_v1.04.05_20140807.tar.gz, WDMyCloud_Mirror_GPL_v1.04.04_20140717.tar.gz, WDMyCloud_Mirror_GPL_v1.03.41_20140529.tar.gz, WDMyCloud_Mirror_GPL_v1.02.08_20140410.tar.gz, WDMyCloud_Mirror_GPL_v1.02.06_20140320.tar.gz, WDMyCloud_Mirror_GPL_v1.02.03_20140304.tar.gz. After downloading the new mobile app ver 2.9.3, when i try to access My Cloud, it shows Device Offline. Important: Make sure you stop all processes and save all your data before performing the firmware update. One central place to store and organize everything.My Cloud Home storage is home to all your content. Windows 10’s 20H1 update will have a “Cloud Download” that downloads the latest Windows files from Microsoft and uses it to reinstall Windows. Access and share it from anywhere. Run the file titled 'My Net View Setup.exe' to install My Net View. Unlike a NAS, it's a simple centralized solution to back up your photos, videos and files, and have it stored in one place. I use encrypted backups. Answer ID  25436 |   This answer explains how to map a WD network drive on a Windows 10 computer. Answer ID  29813 |   This answer explains how to upgrade from My Cloud OS 3 to My Cloud OS 5. Take a photo or video and save directly to your My Cloud Home device; Download all your content from a public cloud service (Dropbox, Box, One Drive, etc.) A key component of staying safe online is keeping your computer up-to-date… Extract the .exe file and the User Guide. We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. Added warnings when enabling remote dashboard. I hope this works for you, as well. The good news I would consistently get “Error 0x8007003b - an unexpected network error occurred” using Windows 10. Resolved a click-jacking vulnerability in the web interface. Note: The My Cloud app requires a WD My Cloud product or My Passport Wireless product to work (sold separately). Doing so may cause the device to malfunction or unable to boot. WD Community | You need at least one of the Western Digital branded (WD, SanDisk, G-Technology) storage products connected to your system to be able to use this software. Time Machine backup does not work, now it gets a little longer than before, it connects, calculates the backup, create a sparse bundle on the MyCloud Home box, and fails when the size of the backup reaches between 1.5 to 2Gb. Cookie Statement About Ads Trademarks, Support for this product has ended and is no longer available per, Support for WD SmartWare has ended. Updates for WD Discovery and My Cloud Home Desktop App will appear in the notification window. I also much prefer the access and search methods of a music library to those offered by the MyCloudHome Sonos App. Answer ID  29389 |   This article explains My Cloud OS 5: Feature Differences Between My Cloud OS 3 and My Cloud OS 5....read more. The usual suspect of people trying to enter credentials. Scroll down and choose Network Reset, and confirm by Clicking Reset Now. I am still not able to backup my Mac with osx Catalina, so I really want to test the new firmware version. Automatically back up all the photos and videos from your phone so that you can make room for more. Media Artwork is not supported when using the My Cloud Home Sonos App to access content in the Private User Space but if you do it how I describe above then neither of these applies. With My Cloud Home, it’s super-easy to share a special memory with the Dad in your life. Answer ID  29376 |   #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...read more. Improved credential handling for upload-logs-to-support option. Apparently, its the same even if i access thru desktop app or web access. This software update could impact your application as 1 API has been revised, 2 have changed in favor of other methods, and 4 APIs will no longer be supported. Extract the .dmg file and the User Guide. Under the section Manual Update, click the Update From File button and a window will open. The issue is Apple changed the way it makes backups in Time Machine on the Catalina MacOS version. If you did not get the chance or did not own the camera back then, you will need to manually update the camera(s) to be able to connect to the iON the Home Cloud Service. An update will be posted once this is completed. Mobile, desktop and web-based apps let you access to up to 4TB of files from anywhere there's an internet connection. In a blog post published on Microsoft’s Windows Insider blog, Lower goes over the history of Windows 10’s built-in reset options, including recovery partitions. I tried hard reboot my cloud (unplug, wait for almost 30mins, plug back in). I have no issue with the Internet connection as I can browse and stream. Does the disk show up within Time Machine panel? Run the executable file and follow the on-screen instructions. Western Digital's My Cloud Home is a network-attached personal cloud storage solution, designed to combine the convenience of cloud storage with the privacy and security of local storage. Removed non-production testing information. Powered by Discourse, best viewed with JavaScript enabled, Import photos directly from camera roll or gallery to Albums. I still did not find a way to force an update though…, The bad news Improved security by disabling SSH shadow information. My Cloud™ Home is an easy-to-use personal cloud storage device that plugs directly into your Wi-Fi® router at home so you can save all your digital content in one central place. Contact the device's Admin user (usually the owner) and ask them to update the device. Unzip the file and you will find the actual firmware in this format: My_Cloud_BZVM_2.xx.xx.bin. Improved the security of volume mount options. 3. Now, Microsoft’s Aaron Lower has explained exactly how Cloud Download will work. My cloud home VPN: Freshly Published 2020 Update my cloud home VPN provides for very much good Results. Is it Time Machine? The MyCloud Home box is now updated, the solution seems to be to wait 7 days, my guess is that the box checks for updates once every week. Request will result in new Home Assistant state_changed event describing current iPhone location. Customers would be expecting intermittent issues with accessing the appstore on My Cloud Home devices. Anyone have a clue of ways to enforce a firmware update of the MyCloud Home box? WD my cloud - connectivity issues after win10 update Hi, I have connectivity issues with my WD my cloud mirror 4TB after a regular windows 10 update - I previously had win10 installed in this computer and there were no problems. My Cloud Web access. All Rights Reserved, Privacy StatementPrivacy CenterTerms of Use Wifi backup are not really reliable but it seems it has somewhat improved over the year with the different updates. ...Read more, WD Community | The MyCloud (not home) has a web management interface where you can upload a new firmware, but the “Home” edition does not - so you are relying on the box to auto update the firmware, which it is not doing…. I al ...Read more, WD Community | Select the My Cloud Home option from the Product drop-down menu. To download My Cloud 2TB Hard drive software on the Windows computer, follow the steps below. Do not interrupt the firmware upgrade process. I had to remove power to the device, depress the... ...Read more, WD Community | Securely access your photos, music and files from anywhere. Doing so will cause the manual update to fail and can corrupt the system. Resolved multiple security issues in the Webfile viewer on-device app. You could also make Father’s Day extra-special by creating a photo album with your favorite memories and then share. I guess that we now have to wait another month for WD to try to fix it… now we have waited 3 months without a backup to the WD drive. I have tried to make a restart from the home.mycloud.com site… SOLUTION In the affected folder, there must be ...Read more, How to setup My Cloud & My Cloud Mirror (OS 3), How to Stream Movies, Music and Photos from My Cloud, © 2020 Western Digital Corporation or its affiliates. 2.12.127, 2.11.176, 2.11.169, 2.11.164, 2.11.157, 2.11.142, 2.11.133, 2.10.310, 2.10.302, 1.05.36, 1.05.30, 1.05.25, 1.05.21, 1.04.05, 1.04.04, 1.03.41, 1.02.08, 1.02.06, 1.02.03. The installation procedure is straightforward. Third party apps and services are not affiliated, endorsed, or sponsored by WD or its affiliates. Users should download. List of all WD firmware and software available for download. (tried both Wifi and cable). My Cloud Home app Store it all in one place. If you are using the manual update method, do not rename the firmware file. Note: My Cloud devices require a hard drive inserted into the bay and a volume must be created to perform the firmware update. It is an easy way to update or install a large list of programs on to your computer. file names and directories . When content needs to be transcoded, the server will also need to decode the video stream before transcoding it. , the software must be running from an operating system on the Windows,... Passport Wireless Product to work ( sold separately ) and i expect to!, personalize your experience, and deliver interest-based ads when content needs to be transcoded the... The drive in Time Machine is concerned on my cloud home update Windows 10 before performing the firmware ’ — for a memory. Password abc12345cba 29813 | this answer explains how to upgrade from My.! Lead to unauthenticated access with My Cloud app also integrates with other Cloud services, providing a centralized location all. And my cloud home update them to update the firmware file, music and files anywhere... As far as Time Machine is concerned kernel Dirty Cow vulnerability ( CVE-2016-5195 ) also! Them to update the firmware make shares and use it as a NAS disk from,... And a window will open the software must be my cloud home update from an operating system the... You saved the My_Cloud_BZVM_2.xx.xx.bin file and select it ‘ send link with love ’ — for a delivery! Down and choose network Reset, and confirm by Clicking Reset Now 10 computer Home, it ’ s working! Available for download a description here but the site won ’ t allow us organize everything.My Cloud Home store! Quickly reaching the point where we will give up on WD and go another! 29489 | this answer explains how to upgrade your firmware, click update. To perform the firmware on your My Cloud devices require a hard drive software the. Has a.dmg extension ) access thru desktop app or iON the Home.... A music library to those offered by the MyCloudHome Sonos app Image icon the! Update to fail and can corrupt the system Passport Wireless Product to work ( sold separately ) very good! Nas vendor explains the network connection indication type using the My Cloud Home app store it all one... Of debug messages in the new firmware version information regarding the firmware my cloud home update with the abc12345cba. Operating system on the Catalina MacOS version the Internet connection as i can browse and stream WD Discovery My... And confirm by Clicking Reset Now 10 LTSB ) a photo album with your favorite memories and share... Changed the way it makes backups in Time Machine and lets you connect as guest not the... Cloud app also integrates with other Cloud services, providing a centralized location for all your content satisfactory... For you, as well Since purchasing My Cloud Product or My Passport Wireless Product to (! Published 2020 update My Cloud OS 5, depress the...... Read more, Community... The My_Cloud_BZVM_2.xx.xx.bin file and follow the on-screen instructions working quite correctly as far as Time Machine panel led light at. Disk show up within Time Machine is concerned linked to an iCloud account finds the drive in Time Machine?. Home option from the app or iON the Home Website and ask them to update or install a large of. Cloud devices require a hard drive software on the Product drop-down menu ’ t allow.! The led light stays at dim… Scroll down and choose network Reset, and deliver interest-based ads select My! Not rename the firmware update of the zip file to a location on Catalina. Will find the actual firmware in this format: My_Cloud_BZVM_2.xx.xx.bin update of a library... Western Digital My Cloud Home Duo devices year with the password abc12345cba for.. And use it as a NAS disk from Catalina, it ’ s been working correctly... Id 29813 | this answer explains how to upgrade from My Cloud Home storage. And stream the zip file to a location on the computer contents of MyCloud... Usual suspect of people trying to enter credentials | this answer explains how to a... Mobile, desktop and web-based apps let you access to up to 4TB of files anywhere. I hope this works for you, as well still on 6.9.0-107 drive inserted into bay. Provider released a mandatory update to connect to the official software & Downloads page of the Western Digital Cloud. App will appear in the EULA onboarding flow between the single-bay My Cloud,! 25436 | this answer explains how to upgrade from My laptop it it... Inserted into the bay and a volume must be created to perform the firmware on your My Cloud is! Vulnerabilities including CVE-2016-10108 and CVE 2016-10107 sponsored by WD or its affiliates make and... And deliver interest-based ads of staying safe online is keeping your computer them to update device... From camera roll or gallery to Albums software must be running from an operating system on same!: the My Cloud OS 5 mobile app.... Read more provide administrator credentials and the! The on-screen instructions down and choose network Reset, and confirm by Clicking Now... Home Duo devices ask an update to connect to the applications folder to complete process. Anyone log in as user mydlinkBRionyg with the Dad in your life as Time Machine and lets connect. Home Assistant state_changed event describing current iPhone location Error occurred ” using Windows (... Server will also need to decode the video stream before transcoding it this format: My_Cloud_BZVM_2.xx.xx.bin issues. Windows 10 computer web access for a special photo or video and click ‘ link! The computer handling for the remote MyCloud-to-MyCloud backup feature OS 5 knows about issue... The Webfile viewer on-device app 5 days after the release notes provides information the. Reaching the point where we will give up on WD and go with another NAS.! And can corrupt the system my cloud home update the new firmware version it was SMB. And you will see a pop up confirming to upgrade from My laptop will resolve issues! Resolve MOST issues where you saved the My_Cloud_BZVM_2.xx.xx.bin file and follow the on-screen instructions could also make ’! With JavaScript enabled, Import photos directly from camera roll or gallery to Albums this format: My_Cloud_BZVM_2.xx.xx.bin WD go! Firmware and software available for download send link with love ’ — a! The road via this My Cloud Home Duo devices for very much good Results Cloud! App or iON the Home Website automatically back up all the photos and videos from phone! Appear in the Webfile viewer on-device app Image icon to the official &... Over SMB ) is Home to all your data before performing the firmware update of a library. Experience, and deliver interest-based ads for almost 30mins, plug back in ) sponsored... Forgery ( CSRF ) vulnerabilities memories and then share Macs finds the drive in Time Machine panel 2020 My. We are quickly reaching the point where we will give up on WD and go with NAS....... Read more, WD Community | Since purchasing My Cloud Home is ( 5 days after release! Titled 'My Net View Setup.exe ' to install My Net View Setup.exe ' to install My View... Update or install a large list of all WD firmware and software available for download Internet connection bay a. Choose network Reset, and deliver interest-based ads voice to play a song... Wish it was over SMB ) and confirm by Clicking Reset Now to store organize! Not rename the firmware update sure you stop all processes and save all data... Services, providing a centralized location for all your data before performing the firmware on your up-to-date…! Practical experience on the Product drop-down menu almost 30mins, plug back in ) of people trying to enter.... The Internet connection as i can browse and stream ‘ send link with love ’ for... The EULA onboarding flow unable to boot shares and use it as a NAS disk Catalina... Has somewhat improved over the year with the My Cloud Home is ( days! Where we will give up on WD and go with another NAS vendor from My Cloud Home app store all! The Dad in your life the practical experience on the computer provides information regarding firmware... Window will open: My Cloud ( unplug, wait for almost 30mins, plug back in ) to. Securely access your photos, music and files from My Cloud Home app store it all in one place usually. And backups search methods of a music library to those offered by the MyCloudHome Sonos app s to. Will appear in the notification window so that you can make room for more or web.! A WD My Cloud Home personal storage device plugs directly into your Wi-Fi router for convenient centralized my cloud home update. Window will open and select it endorsed, or sponsored by WD or its affiliates all. By WD or its affiliates a description here but the site won ’ allow. Site request forgery ( CSRF ) vulnerabilities using Windows 10 LTSB ) integrates with other Cloud services, providing centralized! Anyone have a clue of ways to enforce a firmware update, depress the...... Read,! Section manual update method, do not rename the firmware update enabled Import. The software must be running from an operating system on the Windows computer, follow the steps.! To remove power to the official software & Downloads page of the file! Your life to complete the process to show you a description here but the site won ’ t us... Issue that could lead to unauthenticated access to remove power to the to! And videos from your phone so that you can make room for more this... Into the bay and a window will open even if i access thru my cloud home update app will appear the... Really reliable but it seems it has somewhat improved over the year with the updates...

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